Custom Order Form Template
Open the door to bespoke commissions — the brief, reference images, timing, and budget honesty a maker needs before quoting one-of-a-kind work.
Commission something made just for you. Describe the piece, share references if you have them, and we'll reply with feasibility, timeline, and a quote.
Sketches, questions, and your quote all happen here.
Up to 3 images — inspiration, the space it will live in, or a rough sketch.
Bespoke work is queued — realistic dates get honest answers.
Custom work is a negotiation disguised as an order, and the first message sets the tone for the whole project. When commissions arrive as two-line DMs — "can you make me something like this? 😍" — the maker spends a week extracting the brief. This form front-loads that extraction: by the time you reply, you know what they want, when they want it, and what they expect to spend, so your first response can be a real answer instead of five questions.
Why these fields. The brief has a 40-character minimum — a tiny floor that filters "u make rings?" while barely registering to a serious commissioner, and the placeholder walks them through the four things every maker needs (what, size, materials, occasion). Reference images are capped at three uploads: enough to convey a direction, few enough that you're not handed a 40-image Pinterest board to reverse-engineer. The budget question includes an "I'm not sure — tell me what's possible" option, which is the field's masterstroke; it lets honest beginners self-identify instead of guessing a number that anchors the conversation wrong. The ideal completion date says "queued" out loud, teaching commissioners that bespoke means waiting before they've asked.
What we left out. A fixed price menu — pricing bespoke work from a dropdown guarantees you underquote the complicated ones. Also revision-count policies and contract terms: those belong in your quote document, where they're binding and specific, not on the intake form where they read as defensiveness.
Who uses this. Jewelers taking engagement commissions, woodworkers building to a room's dimensions, tattoo artists collecting flash-versus-custom briefs, portrait artists working from photos, and leatherworkers, knitters, and ceramicists whose "shop" is really a queue.
Make it yours. Rewrite the budget bands to your actual price reality — bands that start too low invite briefs you'll decline. Add a dropdown of your craft's key variables (metal, wood species, canvas size) if one dimension dominates your quoting. Partial responses are captured automatically, which matters here: a half-finished brief with an email address is still a warm lead. Point a webhook at your project tracker so accepted commissions flow into your queue, and use the responses view as your waiting list — it already is one.
Deposits come later, on purpose. The ending says payment is arranged after the design is agreed. Custom work should never take money before scope is settled — the form's job is starting that conversation with everything on the table.
Frequently asked questions
What image formats can commissioners upload?
PNG, JPEG, or WebP, up to 3 files at 10MB each — plenty for inspiration photos and room shots. Files are scanned to match their declared type before you ever download them.
How are deposits and payment handled for commissions?
Outside the form, once scope is agreed — most makers take a deposit with the signed-off design and the balance at completion, through whatever channel they already trust.
Can I ask craft-specific questions like ring size or wood species?
Add any block in the editor — dropdowns for materials, a number block for dimensions. If it only applies sometimes, show it conditionally with a logic rule.
What happens to half-finished briefs?
They're saved as partial responses automatically. A brief with an email and a half-written description is a lead worth a gentle follow-up, not a lost visitor.