Pricing questions
Is the free plan really unlimited?
Yes. Unlimited forms and unlimited responses, with logic, analytics, partial submissions, and spam defense included — there is no volume quota, so collection never stops. A traffic spike can't close your form or drop answers. The only size dial on the free plan is file uploads, at 10MB per file.
Can I upgrade, downgrade, or cancel anytime?
Yes. Upgrades apply to your account immediately. If you cancel Pro, it stays active until the end of the period you paid for, then the account returns to the free plan — your forms keep collecting and every response stays put. Only the Pro extras stop applying: the badge returns, and new uploads follow free-plan limits.
What exactly does the lifetime deal include?
Everything in the Pro column, forever — including Pro features we ship later — for one $299 payment on one account. It exists to fund the launch, so the quantity is limited; when the launch window closes, the offer goes with it.
Do you offer refunds?
Yes. If a purchase doesn't work out, contact us within 14 days and we'll refund it in full — monthly, yearly, or lifetime. We'd rather refund you than keep money for a product you don't use.
Does Pro include a custom domain?
Not yet, so we don't charge for it. Custom domains are on the roadmap; Pro today includes custom form slugs — a readable link you choose instead of a generated one. This page lists only what ships.
Do I need a card to use the free plan?
No. The free plan needs an account, not a card, and it never expires into a trial. Payment details come up only at the moment you choose Pro or the lifetime deal.