Equipment Request Form Template
New gear with a paper trail — what, for whom, by when, and who approves the spend, so IT stops procuring via chat messages.
Need kit? Requests with a justification and an approver clear fastest — standard items usually ship within a week.
Equipment procurement by chat message is a tax everyone pays separately: the requester repeats themselves three times, IT reconstructs half-remembered specs, finance discovers the spend at invoice time, and the new monitor still arrives after the new hire. A request form is the boring, correct fix — every ask arrives with the same six facts, and the queue becomes visible instead of scattered across DMs.
Why these fields. "Who is this for" is asked separately from who is filling the form, because a huge share of equipment requests are made on behalf of someone else — new starters above all. Team and cost center attach the spend to a budget before it happens, which is the difference between procurement and expense archaeology. The type dropdown gives IT a sortable queue; the free-text spec field lets power users name exact models while the placeholder legitimizes "the standard kit" — the answer most requests should be. The need-by date forces honest urgency instead of everything being ASAP, and the delivery question exists because hybrid work made "where" a real question with real shipping costs. The justification field is not bureaucracy: one sentence of context lets approvers wave through the obvious and question only the anomalies. Naming the approving manager completes the paper trail while the request is fresh.
What we left out. Product catalogs with prices, asset-tag assignment, and multi-item carts. Prices go stale and invite bikeshedding; tagging happens at fulfillment in IT's inventory system; and one-request-one-item keeps approvals atomic — a rejected keyboard should not block an approved laptop.
Who uses this. IT teams of one to five drowning in DM procurement, office managers handling furniture and phones, and finance leads who want commitments visible before the card is charged.
Make it yours. Swap the type list for what you actually stock, and put your real SLA in the intro line — "ships within a week" beats a policy PDF. A signed webhook can open a ticket in your queue automatically, or use email notifications if the queue is an inbox. Add a conditional rule so choosing "Other" reveals an extra detail question. And when budget season arrives, the CSV export answers the perennial question — what did we buy, for whom, and why — in one file.
Read the queue monthly. The request log tells on itself if you look. A cluster of "Other" answers in the type dropdown means your list is missing a real category — promote it before free-text chaos becomes the norm. Repeated replacement justifications naming the same model is a fleet problem wearing the costume of individual bad luck, and catching it early changes the next bulk order. Need-by dates that are always tomorrow mean people have learned that urgency works; tighten your stated SLA instead of rewarding the escalation. And accessibility requests skip the queue, no questions asked — that policy costs almost nothing and says everything.
Frequently asked questions
How does this connect to our IT ticketing queue?
Point a webhook at your ticketing tool and each request opens as a ticket with all fields attached, signed so your endpoint can verify the source.
Can requests be made on behalf of new hires?
Yes — the “who is this for” field is separate from the requester by design, so managers can queue kit before the start date.
What about urgent replacements for broken kit?
The need-by date plus a justification that says “replacement — kit failed” is the fast lane; IT can sort the responses table by need-by date to triage.
How do we keep equipment spend visible to finance?
Every request carries a cost center and an approver, and the CSV export gives finance a quarterly log of asks, approvals, and reasons.